Advanced Topics in Quality Phlebotomy (by ASCLS)

This course does not carry any current continuing education credits.

(based on 18 customer ratings)

Ruth M. Jacobsen, MA, MLS & PBT(ASCP) Retired, Assistant Professor of Laboratory Medicine – Mayo Clinic College of Medicine Quality Management Coordinator - Department of Laboratory Medicine and Pathology Mayo Clinic, Rochester, Minnesota

Course provided by ASCLS.

This self-study examines the advanced topics beyond basic that a phlebotomist needs to be aware of to obtain a quality specimen. Topics discussed are: the role of effective communication with a diverse patient population, special procedure considerations, preanalytical variables, and the phlebotomist’s role in quality assurance and continuous quality improvement.

The phlebotomy procedures, quality management systems, the impact of preanalytical considerations, and patient interaction skills described are from generally accepted guidelines (CLSI - Clinical and Laboratory Standards Institute formerly NCCLS - National Committee for Clinical Laboratory Standards). The reader may note some policies and procedures may vary from the institutional guidelines under which he/she is working or training. This document is not meant to replace any institution-specific policies.

See more courses in: Phlebotomy

Objectives

  • Recognize and appreciate the importance of professional communication for the phlebotomist
  • Identify the age-specific and cultural considerations needed to work with a diverse patient population.
  • Describe the purpose and techniques of special phlebotomy procedures (e.g., blood cultures, bleeding time test, arterial punctures, and point-of- care testing).
  • Describe complications, restrictions, and limitations associated with the special phlebotomy procedures
  • Recognize the impact of biological and non-biological factors influencing the collected specimen.
  • Explain principles of Quality Assurance as it relates to phlebotomy

Customer Ratings

(based on 18 customer ratings)

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Course Outline

  • PDF Pages
      • Advanced Topics in Quality Phlebotomy
      • CE Examination Instructions
      • Table of Contents
      • Table of Contents, cont.
      • Tables & Images
      • Course Overview
      • Course Overview, cont.
      • Goal and Objectives
      • Section 1: COMMUNICATING WITH A DIVERSE PATIENT POPULATION
      • Age-Specific Considerations
      • Table 1: Children (Birth to 20 years)
      • Table 1: Children (Birth to 20 years), cont.
      • Table 1: cont.
      • Table 2: Adults (20 – 80+ years)
      • Table 2: Adults (20 – 80+ years), cont.
      • Table 3: The Elderly Patient
      • Children and the Elderly
      • Communication with Cultural Considerations
      • The Healthcare Community’s Responsibility
      • The Healthcare Community’s Responsibility, cont.
      • Section 1: Self-Assessment Exercise
      • Section 1: Self-Assessment Exercise, cont.
      • Section 1: Self-Assessment Exercise - Answer Key
      • Section 2: SPECIAL COLLECTION PROCEDURES
      • Arterial Blood Gas Collections
      • The Allen Test Procedure
      • Capillary Blood Gases
      • Bleeding Time Test
      • The Bleeding Time Procedure
      • The Bleeding Time Equipment
      • Bleeding Time Procedure
      • Blood Culture Collection
      • Blood Culture Collection, cont.
      • The Blood Culture Procedure
      • Neonatal Screening and PKU
      • Therapeutic Drug Monitoring (TDM)
      • Point of Care Testing
      • Section 2: Self-Assessment Exercise
      • Section 2: Self-Assessment Exercise, cont.
      • Section 2: Self-Assessment Exercise - Answer Key
      • Section 2: Self-Assessment Exercise - Answer Key, cont.
      • Section 3: PREANALYTICAL VARIABLES FROM THE PHELBOTOMIST’S PERSPECTIVE
      • Patient Controlled Variables
      • Patient Controlled Variables, cont.
      • Patient Controlled Variables, cont.
      • Phlebotomist Control Variables
      • Patient Identification
      • Tube Labeling
      • Site Considerations
      • Tourniquet Application
      • Time of Collection
      • Time of Collection, cont.
      • Time of Collection, cont.
      • Time of Collection, cont.
      • Monitoring therapeutic drug level dosages
      • Specimen Related Variables
      • Specimen Transport
      • Specimen Processing
      • Section 3: Self-Assessment Exercise
      • Section 3: Self-Assessment Exercise, cont.
      • Section 3: Self-Assessment Exercise, cont.
      • Section 3: Self-Assessment Exercise - Answer Key
      • Section 3: Self-Assessment Exercise - Answer Key, cont.
      • Section 3: Self-Assessment Exercise - Answer Key, cont.
      • Section 4: QUALITY ASSURANCE AND QUALITY INDICATORS
      • The Hierarchy of Quality
      • Quality Indicators
      • Role of Documentation
      • Training & Competency
      • Section 4: Self-Assessment Exercise
      • Section 4: Self-Assessment Exercise, cont.
      • Section 4: Self-Assessment Exercise - Answer Key
      • Section 4: Self-Assessment Exercise - Answer Key, cont.
      • Glossary of Phlebotomy Terms and Definitions of Common Laboratory Tests
      • Glossary, cont.
      • Glossary, cont.
      • Glossary, cont.
      • Glossary, cont.
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      • End of Glossary
      • References
      • References, cont.
      • References, cont.
      • References, cont.
      • References, cont.
      • End of References

Additional Information

This self-study examines the advanced topics beyond basic that a phlebotomist needs to be aware of to obtain a quality specimen. Topics discussed are: the role of effective communication with a diverse patient population, special procedure considerations, preanalytical variables, and the phlebotomist’s role in quality assurance and continuous quality improvement.

The phlebotomy procedures, quality management systems, the impact of preanalytical considerations, and patient interaction skills described are from generally accepted guidelines (CLSI - Clinical and Laboratory Standards Institute formerly NCCLS - National Committee for Clinical Laboratory Standards). The reader may note some policies and procedures may vary from the institutional guidelines under which he/she is working or training. This document is not meant to replace any institution-specific policies.

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