Special Topics in Phlebotomy (by LabCE)

1 P.A.C.E. contact hour(s)

(based on 1,328 customer ratings)

Authors: Mary Ertl Dettmann, MA, CLS, MT(ASCP); Beth Kratzer, CLS, MT(ASCP)
Reviewer: Alexandru Casapu, MBA, MLS(ASCP)CM, PBTCM

Course provided by LabCE.

This program is designed as an educational and training tool for laboratory personnel, phlebotomists, and other healthcare personnel who perform blood collections. This course is also appropriate for clinical laboratory science and phlebotomy students.

See more courses in: Phlebotomy

Included In These Course Packages

Continuing Education Credits

P.A.C.E.® Contact Hours (acceptable for AMT, ASCP, and state recertification): 1 hour(s)
Course number 578-099-20, approved through 10/31/2022
Course number 20-795088, approved through 10/31/2022


  • Recognize and react appropriately to an adverse patient reaction during the performance of phlebotomy.
  • Respond appropriately to age, cultural, and ethnic differences while performing phlebotomy procedures.
  • Obtain a specimen for a blood culture in a manner that does not result in contamination.
  • Explain how to obtain specimens that are appropriate for special laboratory tests.
  • Understand the importance of team dynamics and how they affect quality patient care.

Customer Ratings

(based on 1,328 customer ratings)

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Course Outline

  • Patient-Centered Care
      • Introduction
      • Effective Communication
      • Sample Integrity
    • Patient Age Considerations
      • Pediatric Patients
      • Hints for Successful Pediatric Venipuncture
      • Reducing Pain for Pediatric Patients
      • Geriatric Patients
      • Case Study One
      • Case Study One: Discussion
    • Patients with Special Needs
      • Patients with Needle Phobia
      • Mentally and Physically Disabled Patients
    • Communication and Interaction with Patients
      • Language Barriers
      • Cultural Diversity and the Phlebotomist
  • Adverse Reactions During Phlebotomy
      • What to Do if the Patient Feels Faint
      • Hematoma
      • Clean Up Your Act
      • Case Study Two
      • Case Study Two: Discussion
  • Special Collections for laboratory Tests
    • Glucose Tolerance Testing
      • Screening for Diabetes Mellitus and Gestational Diabetes
      • Standard and Post Prandial Glucose Tolerance Testing
      • Test for Gestational Diabetes
      • Case Study Three
      • Case Study Three: Discussion
    • Therapeutic Drug Monitoring
      • Therapeutic Drug Monitoring
      • Peaks and Troughs
      • Collection and Communication
    • Blood Cultures
      • Blood Culture Overview
      • Proper Collection of a Blood Culture
      • Use of Aseptic Techniques
      • Collect the Correct Volume of Blood
      • Keep Culture Bottles at Room Temperature in Transport
      • Use the Correct Order of Draw
    • Collections that require special collection tubes
      • Special Tests May Mean Special Collections
    • Detours from the Routine Trail
      • Procedure for Using a Winged Blood Collection Device to Collect a Specimen for Coagulation Tests
      • Collection from a Vascular Access Device (VAD)
      • Intravenous Line
  • Conclusion
      • Become and Remain a Competent Professional
  • References
      • References

Additional Information

Level of instruction: Basic
Intended audience: This program is designed as an educational and training tool for laboratory personnel, phlebotomists, and other healthcare personnel who perform blood collections. This course is also appropriate for clinical laboratory science and phlebotomy students.
Author information:
Mary Ertl Dettmann, MA, CLS, MT(ASCP) is the education supervisor for Wheaton Franciscan Laboratory in Wauwatosa, Wisconsin. She holds a Master of Arts degree in Health Care Administration from Central Michigan University. She has created several interactive, adult-learning courses in laboratory-related subjects including phlebotomy.
Beth Kratzer, CLS, MT(ASCP) is a Clinical Trainer in the Education Department at Wheaton Franciscan Laboratories in Wauwatosa Wisconsin. She earned her Bachelor’s degree from the University of Wisconsin Eau-Claire in 1981 and obtained a Certificate of Professional Training from the University of Wisconsin-Milwaukee in 2004. In addition to many years of technical experience in the hospital environment, Beth has been involved in the creation, implementation and facilitation of educational and training programs for healthcare associates since 2001.
Reviewer Information: Alexandru Casapu, MBA, MLS(ASCP)CM, PBTCM, has over 20 years of experience as a medical laboratory scientist, section supervisor, and laboratory manager. He is the former Director of Clinical Laboratory Technology Program at Georgia Piedmont Technical College. He is currently a Program Director at MediaLab, Inc. Alex holds BS degrees in Biology and Medical Technology from Clark Atlanta University and a MBA from the University of Georgia.

How to Subscribe
MLS & MLT Comprehensive CE Package (by LabCE)
Package of 106 online courses$95
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Phlebotomy CE (by LabCE)
Package of 17 online courses$45
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Single online course$20
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Course provided by LabCE.
Cleansing site

Materials needed for specimen collection.

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